Baji OK Privacy Policy — Your Data Is Safe with Us

When you baji ok open an account or visit our website, some information naturally comes to us. This Privacy Policy is our commitment to you — we clearly explain what data we collect, why we collect it, and how we keep it safe.

It's completely understandable to have concerns about the security of personal data on online platforms in Bangladesh. baji ok respects those concerns — which is why we've written this policy in plain language, not complex legal jargon.

This policy baji ok (bajiok.wine) and its mobile application, customer support channels, and all associated services. By using our site, you agree to this policy.

baji ok Two types of data are collected — what you provide directly, and what is gathered automatically through your usage.

We never collect sensitive information — such as religion, political views, or health data.

Baji ok has clear, specific reasons for using your data. We don't process information arbitrarily — every use has a defined purpose:

• Account Creation & Management: To verify your identity and ensure secure login.
• Payment Processing: To process deposits and withdrawals quickly and accurately.
• Identity Verification (KYC): To meet legal obligations in the prevention of fraud and money laundering.
• Customer Support: To resolve your complaints and questions promptly.
• Promotions & Offers: To send you relevant offers based on your preferences (you can turn this off at any time).
• Security Assurance: To detect unusual account activity and keep your account secure.
• Service Improvement: Analytics to improve your overall user experience.
• Legal Obligation: To comply with directions from regulatory authorities or courts.

baji ok Your data is never sold or rented. However, in the limited circumstances below, certain information may be shared with trusted parties:

1. Payment providers: Minimum data necessary to process transactions via bKash, Nagad, or Rocket.
2. Identity Verification Services: Licensed verification agencies for the KYC process.
3. Technology Infrastructure Provider: Server and cloud service providers — all bound by strict confidentiality agreements.
4. Regulatory authorities: When legally required by a court or regulatory authority — and only to the extent demanded.
5. Fraud Prevention Network: Industry-standard fraud detection systems.

All parties listed above are bound by strict data protection agreements with baji ok. They may only use your data for specified purposes — nothing else.

Security baji ok This is not optional for us — it's a core responsibility. We have put the following technical and organizational measures in place:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Database Encryption: Sensitive stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): Two-step verification for account access.
• Regular Security Testing: Regular audits conducted by third-party cybersecurity experts.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Security Logs: All data access is logged and reviewed on a regular basis.
• Data backup: Secure backup systems to prevent data loss.

In the event of a security incident that may affect your data, baji ok will notify you as quickly as possible, in accordance with applicable law.

Cookies are small text files stored in your browser. baji ok Uses the following types of cookies:

You can disable cookies through your browser settings — however, disabling certain essential cookies may affect the functionality of the site.

You have specific rights regarding your personal data. baji ok Respects these rights:

To exercise any of these rights, please email us: privacy@bajiok.wine or reach us via live chat. We will respond within 30 business days.

baji ok For individuals aged 18 and above only. We do not knowingly collect or process data from minors.

If we have reason to believe a registered member is under 18 years of age, we will:

• The account will be suspended immediately.
• The relevant data will be securely deleted.
• Any transaction will be reversed where possible.

If you become aware that a minor is using baji ok — please contact our support team immediately. We will take swift action.

Baji ok does not retain your data longer than necessary. However, certain data must be kept for a specified period due to legal obligations:

Once the retention period expires, your data is securely and permanently deleted.

baji ok This policy may be updated due to changes in business operations, technology, or legal requirements. In the event of any changes:

• The last updated date at the top of this page will be revised accordingly.
• For significant changes, you will be notified in advance via email or SMS.
• Continued use of the site after changes are made will be considered acceptance of the updated policy.

We recommend reviewing this page regularly — especially before submitting any important personal information.

For any privacy questions, complaints, or requests to exercise your rights:

• Email (Privacy): privacy@bajiok.wine
• General Support: support@bajiok.wine
• Live chat: Active on the website 24/7
• Response time: Within 30 days for privacy requests

Our Data Protection Officer (DPO) oversees all privacy-related matters. Your requests will be reviewed with the utmost care.